Job Description: Digital Services Specialist

Job Title: Digital Services Specialist
Department: Administration

Summary of Role:
Facilitate use of the library’s digital services and resources by customers, the community, and staff.

ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES

  • Act as primary point of contact for user of the library’s digital services and resources.
  • Provide technical guidance to customers and staff on a variety of applications, software, and equipment such as 3D printers, CNC machine, laser cutter, and vinyl cutting machine.
  • Troubleshoot, resolve issues or report for service for equipment in digital services spaces.
  • Address technology questions related to e-books, digital media production, and personal devices within the scope of the library’s services.
  • Develop and present original programs featuring MakerLab and Studio equipment. Collaborate with and support other staff in program delivery.
  • Evaluate and suggest technology offerings and make recommendations for continual enhancements.
  • Provide training on digital services to staff as needed.
  • Serve on planning committees and attend meetings and outreach activities as requested.
  • Perform other responsibilities and duties as assigned.

Qualifications:

  • High school diploma or GED.
  • At least 1 year of related work experience.
  • Familiarity with makerspace technology.
  • Familiarity with eContent platforms such as Libby and Hoopla preferred.
  • Customer service experience preferred.
  • Experience in developing and facilitating age-appropriate instructional programs preferred.
  • Proficiency with MS Office.

Physical Requirements:

  • Standard office environment
  • Occasionally lift equipment up to 25 lbs.

Onsite/Remote Work Location:
Onsite

Travel Requirements:
Some local travel required for community events

Note:
This job description describes a general category of jobs. In order to meet the needs of the Barrington Area Library or its departments, employees may be assigned other duties, in addition to or in lieu of those described above, and any duties are subject to change at any time.

The Barrington Area Library is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Library will review any reasonable request for accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description restricts the rights of Barrington Area Library to supplement or otherwise modify the responsibilities and duties of this job at any time. Reasonable accommodations may be made to enable individuals with disabilities or other needs to perform the essential functions of the position. 

Ready to apply? Complete and save the PDF application and email it to resume@balibrary.org.