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biz books


  • Miss Manners minds your business
  • The power of negative thinking : an unconventional approach to achieving positive results
  • Contagious : why things catch on
  • The great deformation the corruption of capitalism in America
  • Who owns the future?
  • The buy side : a Wall Street trader's tale of spectacular excess
  • Die empty : unleash your best work every day
  • Compelling people : the hidden qualities that make us influential
  • Blockbusters: Hit-Making, Risk-Taking, and the Big Business of Entertainment

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SCORE Breakfast Seminar for Local Businesses

April 3, 2012 - Invitation to a SCORE breakfast seminar for local businesses.

"Maintaining Your Reputation in the Digital World" presented by Mark Goodman

In today's age of instant feedback and constant connectivity, it is more important than ever to maintain good customer service. This workshop covers the five critical keys to maintaining good customer relationships, both online and off, and how business owners can encourage customer relationship-enhancing incentives throughout their organization.

7:30-9:30 a.m. on Tuesday, April 24, 2012 - Biltmore Country Club, 160 Biltmore Dr, North Barrington, IL 60010

7:30 to 9:30 a.m. on Wednesday, April 25, 2012 - Hyatt Place, 2750 Greenspoint Pkwy, Hoffman Estates, IL 60169

7:30 - 9:30 a.m. on Thursday, April 26, 2012 - Inverness Country Club, 102 N Roselle Rd, Inverness, IL 60067

RSVP ONLINE BY FRIDAY, APRIL 20 AT http://bbtco.us/scoreseminars