Full-Time Digital Services Specialist

Do you think like a designer? Is DIY in your DNA? Looking for a rewarding opportunity to help customers create digital media and maker projects?

The Barrington Area Library is actively recruiting a full-time Digital Services Specialist. You’ll work with a dynamic team, engaging our community through powerful digital services and creative experiences.

A successful candidate will

• Develop, teach, and promote innovative technology and maker programs within the library and in the community through outreach activities.
• Provide technical guidance on a variety of applications, software, and makerspace equipment in a group setting and through one on one appointments.
• Plan and provide training opportunities for staff when appropriate.
• Deliver excellent service to customers of all ages and assist them with a variety of technologies, such as e-books, digital media production and personal devices.
• Prepare and maintain web content as appropriate.
• Troubleshoot basic equipment repairs within the maker space, digital studios, & game rooms.

The successful candidate will also have:

• direct experience working with maker space technologies,
• hands-on knowledge of digital media creation and editing tools (e.g., Adobe Creative Cloud Suite, GarageBand, iMovie, mics, cameras),
• curiosity about emerging technologies and a passion for learning new things,
• a high comfort level for assisting users with a variety of technologies, such as CAD software, office productivity tools, the Internet, e-books, digital media production, personal devices, and emerging technologies, and
• a proven ability to lead or assist with technology and maker workshops.

Do you have a Bachelor’s degree or previous work experience that will make you a great fit? Read the full job description.

Hours, Salary, and Benefits:

This position averages 37.5 hours per week, requires scheduling flexibility to include day, evening, and weekend shifts and the pay range is $23.52 – 35.28 per hour. Benefits include participation in the Illinois Municipal Retirement Pension Plan (IMRF), vacation, sick, personal, and holiday pay. Medical, dental, and life insurance plans are available, with some plans at no cost to the employee.

For consideration, submit a descriptive cover letter, your resume, and the PDF application to resume@balibrary.org.

About the library:
Our renovated, 21st century library is a busy, friendly place that supports lifelong, active learning, and an appreciation for creativity and innovation. Customers of all ages and interests visit our library, expecting to find excellent and informed service, and state of the art spaces for private work and group collaboration. This position plays an important role in maintaining the library’s high standard of service excellence.

Part-Time Customer Service Associate

The Barrington Area Library is recruiting for a Customer Service Associate to join our Operations team.

This team member will:
greet and direct customers at service desks,
• provide basic instruction to customers regarding different services and technology offered within the department,
• provide customer account transactions, card applications, and material searches, and
• utilize several modes of communication such as call center interactions, e-mail, IM, and text to resolve customer inquiries.

You have:
• an exceptional customer service focus,
• a general understanding of library services,
• effective problem-solving abilities with a variety of customers,
• knowledge of the Microsoft Office suite,
• a completed High School diploma or equivalent, and
• a minimum of 2 years of relevant work experience.

Sound like a fit? Then read the full job description here and consider bringing your customer service skills to the Barrington Area Library. Complete and save the PDF application and email it along with a cover letter and resume to resume@balibrary.org.

Requirements and Skills:
A high school diploma or equivalent. Two years of relevant work experience.

Hours, Salary, and Benefits:
This position is scheduled for approximately 19 hours each week (including day, evening, and weekend hours). Flexibility in scheduling is a must for all team members. Rate of pay is $13.24 per hour.

About the library:
Our renovated, 21st century library is a busy, friendly place that supports lifelong, active learning, and an appreciation for creativity and innovation. Customers of all ages and interests visit our library, expecting to find excellent and informed service, programs and workshops that enrich and inspire, and spaces designed for private work and group collaboration.

Executive Director

Be a vital community catalyst and library futurist as the next Executive Director for the Barrington Area Library. The Library’s mission focuses on four key areas: stimulating imagination; supporting information literacy; fostering multigenerational and creative lifelong learning; and creating young readers. A customer-centric and committed staff (65 FTE) successfully fulfills that mission in comfortable physical and virtual settings through the Library’s outstanding digital collections and services, collaborative and vibrant community spaces, and stellar programs and activities for all ages.

In 2013-2014, the Library transformed its public space through a complete redesign and revitalization. Customers now use and explore completely reimagined spaces, including: an interactive Youth Services department with a focus on active play and learning; a Business and Technology Center featuring a MakerLab, digital studio, public computers, technology collaboration spaces, and Business Cubicles; three improved and refurnished smart meeting rooms; and a greatly improved customer service experience. Serving 44,000 residents over a 72-mile square mile area, Barrington Area Library is geographically the largest library district in Illinois. In addition to the main library building, customer service is provided through remote delivery and return services throughout the district. Governed by a seven-member Board of Trustees with a $6.7 million operating budget, the Library annually hosts 358,592 visitors and circulates 975,959 items.

Located in the Village of Barrington (forty miles from downtown Chicago), the Barrington Area Library serves all or part of fourteen communities and unincorporated areas. Each community has its own special appeal which includes fine restaurants, the historic Catlow Theatre, nature preserves, and upscale lifestyle shopping centers. The Barrington area also focuses on family life and community engagement. District 220 schools consistently place among the top in state and national rankings, and residents enjoy a variety of community festivals throughout the year. A wide network of local non-profit organizations provides an abundance of volunteer and philanthropic opportunities. The Library is easily accessible by car and the Metra commuter train. For more information on the Library and the Barrington area, visit Barrington Links.

Responsibilities and requirements. Minimum requirements include a Master’s Degree in Library Science from an ALA-accredited program and five years of professional library experience with at least two years of director or other senior level administrator experience; or equivalent background and experience that will enable the candidate to perform effectively the work required. Essential skills include (1) knowledge of library principles and practices; (2) commitment to staying well-informed on library district legal and financial issues; (3) currency on technology and trends; (4) sound business and financial judgement; (5) understanding of common personnel management methods to lead an engaged and thriving staff; (6) initiative, awareness and vision in developing library services; and (7) skill in building and maintaining effective relationships with the Library Board, staff and community leaders. Public library experience, including a successful track record of reporting to a governing board, is preferred. For the complete position description, please visit Barrington Area Library Executive Director Description.

Compensation. The starting salary range is $120,000 – 135,000, dependent on qualifications with a competitive benefits package.

For further information, please visit Bradbury Miller Associates. Apply via email with a meaningful cover letter and resume as Word or PDF attachments to Jobeth Bradbury. This position will close December 3, 2017.